GR8FOOL LIMITED INFORMATIVA SULLA PRIVACY
This privacy policy notice is for website www.gr8fool.com and served by Gr8fool Limited (“we” / “us”), a company registered in England and Wales with no. 11009943, and governs the privacy of those who use it.
We are the controller of your personal data. For more information on controllers and their responsibilities please see the guidance on data protection principles, definitions, and key terms.
This privacy notice tells you what to expect us to do with your personal information.
• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• How to complain
Contact details
Telephone: 07766652561
Email: francesca.dalbello@gmail.com
What information we collect, use, and why
• We collect or use the following information to provide and improve products and services for clients: Names and contact details, Transaction data (including details about payments to and from you and details of products and services you have purchased), Information relating to compliments or complaints.
• We collect or use the following personal information for the operation of client or customer accounts: Names and contact details, Purchase or service history.
• We collect or use the following personal information for information updates or marketing purposes: Names and contact details, Purchase or account history.
• We collect or use the following personal information for dealing with queries, complaints or claims: Names and contact details, Correspondence
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
• Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
• Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
• Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure.
• Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
• Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:
• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
• We collect contact details to enable the carrying out of the coaching services, and to answer enquiries and correspondence, and to negotiate coaching transactions and enter into, if successful, coaching contracts.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where we get personal information from
• Directly from you
How long we keep information
| Data Category | Retention Period | Reason for Retention |
| Client Coaching Records (Session notes, goals, assessments) | 7 Years after the end of the coaching relationship. | To comply with Professional Indemnity Insurance requirements and the Limitation Act 1980 (for legal defence). |
| Financial & Transaction Records (Invoices, receipts, payment history) | 6 Years from the end of the last financial year. | Mandatory requirement by HMRC for tax audit purposes. |
| Marketing Data (Email addresses for newsletters, if consented to) | Until consent is withdrawn (Unsubscribe). | Based on your ongoing “Consent.” We perform a cleanup of inactive subscribers every 24 months. |
| Enquiry Data (Contact form submissions that didn’t lead to a booking) | 12 Months. | To allow for follow-up communications. If no contract is formed, data is deleted to ensure minimisation. |
| Contractual Documents (Signed coaching agreements/Terms & Conditions) | 7 Years after the contract ends. | To manage potential “Breach of Contract” claims under UK law. |
| Special Category Data (Health or sensitive personal info) | 7 Years (consistent with coaching records). | Held under “Explicit Consent” for the duration of the service and the subsequent legal limitation period. |
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow – Cheshire SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated March 2026.